MWM Service Tutorials
MWM Service Tutorial Video Series “Do it the smart way”
The video series “Do it the smart way” is a digital service format of the MWM brand, designed by Caterpillar Energy Solutions to show users how to perform simple maintenance tasks on their gas engines. In the tutorial videos, Kelvin Kolbe and Alexander Klotz, Technical Trainers at the Learning Center Service in Mannheim, Germany, provide basic instructions and tips for the maintenance of MWM gas engines. The videos cover topics such as changing spark plugs, measuring the pollutant emissions in exhaust gas, and the TPEM data export. On the YouTube channel “mwmgenset”, the episodes of the video series are available in English, German, French, Spanish, Italian, and Chinese.
Award-Winning Video Format for MWM Customers
With its tutorial videos, MWM has stepped up its commitment to service training. The high quality and customer-friendliness of the tutorials have received acclaim: At the WorldMediaFestival 2021, the first two episodes of the MWM service tutorial video series “Do it the smart way” won the coveted Intermedia-Globe SILVER award. Under the supervision of Frank Fuhrmann, Manager Communications at Caterpillar Energy Solutions, the video series is produced in collaboration with the film agency Motionplan.
Episode 9: Changing the UPF Filter
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All language versions of the video on YouTube: DE |Â EN |Â ES |Â FR |Â IT |Â CN
Download Video: DE |Â EN | ES | FR |Â IT |Â CN
(5 minutes, HD, 894 MB, MP4)
Episode 8: Checking the pollutant emissions in the exhaust gas
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All language versions of the video on YouTube: DE |Â EN |Â ES |Â IT |Â CN | FR
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(5 minutes, HD, 932 MB, MP4)
Episode 7: Replacing the combustion chamber temperature sensor
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All language versions of the video on YouTube: EN |Â DE | ES |Â FR | IT |Â CN
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(4 minutes, HD, 440 MB, MP4)
Episode 6: Valve recession test
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All language versions of the video on YouTube: EN |Â DE |Â ES |Â FR |Â IT |Â CN
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(3.5 minutes, HD, 302 MB, MP4)
Episode 5: Lube oil replacement
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All language versions of the video on YouTube: EN | DE |Â ES |Â FR | IT |Â CN
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(6 minutes, high end DVD version, 722 MB, MP4)
Episode 4: TPEM Data Export
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All language versions of the video on YouTube: EN | DE |Â ESÂ | FR |Â CN |Â IT
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(5.5 minutes, high end DVD version, 657 MB, MP4)
Episode 3: TPEM Auxiliary Drive Test
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All language versions of the video on YouTube: EN |Â DE | ESÂ |Â FR |Â CN |Â IT
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(7.5 minutes, high end DVD version, 860 MB, MP4)
Episode 2: Valve Clearance Adjustment
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All language versions of the video on YouTube: DE | EN | FR | ES
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(8 minutes, high end DVD version, 950 MB, MP4)
Episode 1: Spark Plug Replacement
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All language versions of the video on YouTube: DE | EN | FR | ES | CN
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(5 minutes, high end DVD version, 790 MB, MP4)
You can find the responsible MWM service organization here:
An overview of the entire MWM range of services is available here: MWM Services
Contact Service
Caterpillar Energy Solutions GmbH Carl-Benz-Strasse 1 68167 Mannheim Germany
T +49 6 21/3 84 – 0 F +49 6 21/3 84 – 88 00 E service@mwm.net